COVID 19 UPDATE

COVID 19 UPDATE – VISITORS, HOLIDAY MAKERS & OWNERS

31/07/2020

Re-Opening

Following the updated Government Guidelines on 23 June 2020, we would like to provide you with our latest information.

Both Stanwix Park & Hylton Caravan Park will re-open for Owners from Saturday 4th July 2020 & Holiday Makers from Monday 13th July 2020.

*Please DO NOT travel to our parks if you or anyone in your household has or had COVID-19 symptoms in the last 14 days. You MUST leave our parks immediately if you develop COVID-19 symptoms and inform us via email if this is the case.

Please be mindful of our local community with social distancing being the key. 

>> CLICK HERE for Re-opening of Facilities info <<

Holiday Makers 

Reception will be available limited hours with contactless 

Check-In between 5PM & 8PM - Check-Out at 9AM.

Holiday Bookings – made prior to 23rd March 2020.

For bookings from the 13th July to 30th August 2020 and are paid in full and/or deposit paid we are offering the following options:

1. 20% reduction on the price paid or final balance if you choose to still holiday with us OR
2. A change of dates to 2021 Free of charge with a 30% on Park Spend Voucher when you arrive. (If the full balance has been paid)
3. A cash refund OR holiday voucher for the amount paid – to be used by Dec 2020 for holidays up to Dec 2021.

(Touring bookings must be 3 nights or more to qualify for option 1 or 2)

All customers have one opportunity to decide what is right for them.

Please understand our refund procedure is a lot slower than normal.

NEW Holiday Bookings

For all new bookings for 2020 – receive a 20% discount on brochure price. 

All 2020 prices have been held for 2021 – price match promise! 

Bookings are now being taken online and over the phone for 2020 and 2021.

We thank everyone for your continued valued custom.

Please note 2pm check-in for a Platinum caravan is currently unavailable.  

Click here for Covid-19 Holiday Maker information - Self Catering Accommodation

Click here for Covid-19 Holiday Maker Information - Camping / Touring

From 17th July 2020 

Toilet and shower facilities available.

Stanwix Park:

Criffel – 9am – 6pm

Skiddaw – 10am – 4pm (toilets only)

Hylton Park – 8am – 5pm

Stanwix Park Laundry – 9am – 5pm

Hylton Park Laundry – 8am – 5pm (dryers only) 

Cleaned and Monitored regularly throughout opening hours.

The Campers Kitchen will remain closed.

We advise all customers to still come self-contained in your touring van motorhome/camper van or tent. You will be able to access waste disposal points on the park. Please use these responsibly and ensure each disposal point is free from waste and you thoroughly sanitise your hands before and after use. 

Owners

Welcome back! It has been brilliant to see our little communities rebuild and we would like thank you all for your understanding, kindness and support. We will continue to review and reflect and make improvements as and when we can. As always, any specific information will be communicated directly with you in the normal way. Alternatively, please feel free to email tenancycare@stanwix.com 

See you soon and enjoy your Holiday Home 😊