COVID 19 UPDATE

COVID 19 UPDATE – VISITORS, HOLIDAY MAKERS & OWNERS

Following Government Guidelines, we would like to provide you with our latest information.

Both Stanwix Park & Hylton Caravan Park will re-open for Owners from Saturday 4th July 2020 & Holiday Makers from Monday 13th July 2020.

*Please DO NOT travel to our parks if you or anyone in your household has or had COVID-19 symptoms in the last 14 days. You MUST leave our parks immediately if you develop COVID-19 symptoms and inform us via email if this is the case.

From Monday 14th September - it will no longer be legal to meet socially in groups of more than 6. This applies on our Parks; indoors and outdoors.

From Thursday 24th September - Face Masks are now mandatory within the whole of our Complex unless you are stationary; eating and drinking or exempt.

We have our own track and trace QR Code; which can be scanned using the NHS Track & Trace app. If you do not have access to the app on your phone, please ensure you fill in the paper form at Reception each day you enter the complex. We are legally required to request the contact details of a member of every party, record and retain these details for 21 days.

Children must be accompanied by an adult in all areas of the complex.

Bar Area/Complex

• The bar/complex will Close at 10:00pm (last orders 9.15pm).
• You must vacate the premises by this time.
• You MUST complete track & trace sign in prior to entering the bar.
• All those over the age of 12 must wear a face covering at times unless seated; eating or drinking or exempt. 
• Children MUST be accompanied by an Adult at ALL times.
• When entering the bar, please locate an empty table. It is important you remain seated during your visit unless you are visiting the WC facilities.
• We will be operating table service ONLY. Please do not approach the bar to order.
• Please wait to be served, our team will take your order and deliver your drinks to your table, contactless payment is preferred however we will still accept cash payments.

Swimming Pool

• Open 7 days per week 10am – 5pm. (SWIMMING POOL ONLY)
  We are reserving the use for Holiday Makers and Tenants only except Monday - Friday 12pm - 5pm.
  A telephone booking system will be in operation with 1-hour bookable slots, up to 48 hours in
  advance. ( 07786 475 723)
• From 31st October, Monday - Friday - 12.30pm - 8pm / Saturday & Sunday 10am - 5.30pm (1.5hr sessions)
• From 31st October, we will be reopening our Sauna, Steam Room & Gym. (Gym sessions must be booked)

More information available regarding day visitors, JJ's bowl, Shop, Cafe etc available across our website.

Please be mindful of our local community with social distancing being the key. 

Holiday Makers 

Reception will be available limited hours with contactless Check-In between 5PM & 8PM - Check-Out at 9AM.

NEW Holiday Bookings

All 2020 prices have been held for 2021 – price match promise! 

Bookings are now being taken online and over the phone for 2020 and 2021.

We thank everyone for your continued valued custom.

Please note 2pm check-in for a Platinum caravan is currently unavailable.  

Click here for Covid-19 Holiday Maker information - Self Catering Accommodation

Click here for Covid-19 Holiday Maker Information - Camping / Touring

From 17th July 2020 

Toilet and shower facilities available.

Stanwix Park:

Criffel – 9am – 6pm

Skiddaw – 10am – 4pm (toilets only)

Hylton Park – 8am – 5pm

Stanwix Park Laundry – 9am – 5pm

Hylton Park Laundry – 8am – 5pm (dryers only) 

All Cleaned and Monitored regularly throughout opening hours.

The Campers Kitchen will remain closed.

We advise all customers to still come self-contained in your touring van motorhome/camper van or tent. You will be able to access waste disposal points on the park. Please use these responsibly and ensure each disposal point is free from waste and you thoroughly sanitise your hands before and after use. 

Owners

Welcome back! It has been brilliant to see our little communities rebuild and we would like thank you all for your understanding, kindness and support. We will continue to review and reflect and make improvements as and when we can. As always, any specific information will be communicated directly with you in the normal way. Alternatively, please feel free to email tenancycare@stanwix.com 

See you soon and enjoy your Holiday Home 😊